FAQs

This is a common question. Kiln drying is a process the wood goes through. The wood is dried in a heat and humidity controlled kiln. The reason for kiln drying is to improve the overall quality of the wood providing you with a low moisture content of around 15%. This provides a clean burn with maximum heat output and therefore you are likely to use less wood. The kilns are fired using the waste wood generated through processing so they are very Eco-friendly and the logs are ready to use immediately.

At The Log Shed all our wood is ready for immediate burning. This can be bought any time of year to suit, however we do recommend you keep stocked up to avoid running out.

This is a common question; however, you should never buy wood by weight. The wetter it is, the heavier it is. We sell wood by volume. Kiln dried wood is likely to produce twice as much heat as poorly seasoned wood and will last you twice as long, therefore far better value.

All our Logs are kiln-dried to an average of 15% moisture or lower.

Our standard log size is 8 inches which suits almost all fires and stoves. Some logs are 10 inches long - Pure Ash, Silver Birch and Hornbeam.

If you have had a new stove installed, or are new to operating a stove, we recommend Silver Birch logs as they offer easy lighting and clean burning on your new stove giving first time users all the help required.

Our British Kiln Dried Mix is our best seller. A mix of native hardwoods including Silver Birch for easy lighting and other hardwoods for a longer burn.

Oak would be our top choice! Oak is very dense, slow burning hardwood making it an economical choice for long burners. Top Tip! remember to top up with Silver Birch and British Mix to light your fire.

Either silver birch - easy to light, gets hot quickly
Ash - the rolls royce of firewood
Larch or Eco - sustainable softwood
British Mix - hardwood
You won’t go wrong with any of the above!

Silver Birch - Log Shed Silver

Customers within our 25 mile Local Zone - delivery is free of charge subject to a minimum spend of £29

National Deliveries - free delivery on orders over £150 (see exceptions). For orders under £150 delivery charges will be shown at checkout.

Yes

Customers within our 25 mile Local Zone - On receipt of your order we will call you within two working days to arrange a suitable time for delivery. Your delivery will be made within 2-5 working days. We will always be as flexible as possible. All our vehicles leave our depots to maximum capacity making same day deliveries possible – this cannot be guaranteed however we always strive to deliver a fast, efficient service.

National Deliveries - there are several options available. Please make your selection at the check-out when you place your order. You can choose from
next working day service (orders must be placed before 12 noon)
dedicated day service (orders delivered within 2-3 days)
Saturday delivery service

All delivery confirmations are made by either phone or email. You can request how you prefer to be contacted at the check-out.

The best way to store your firewood is outside, protected from rainwater but open to the air. We have designed unique Log Stores which can be viewed on our website. The stores have a covered roof. The wooden sides have spaces in between each piece allowing the air to circulate and the wood to breathe. The stores are available in small, medium, and large and we have some alternative designs – The Boat Log Store and The Circular Log Store. We also offer a bespoke service where you can have a store made to measure. Please call for further details.

Via our website www.thelogshed.com or via our telephone order line. If you require any advice on our products, please call our friendly team on 01423 360212 and we will be delighted to discuss your requirements.