Delivery Information

Free of charge delivery within 25 miles*

*minimum order of £29 to qualify for free delivery.

Our vehicles are able to access most driveways. Most of our vehicles are fit with Hiab cranes. We also have vehicles with tail lifts. On the checkout page please select (tick box) if you require a crane to lift your delivery over an obstacle such a wall or hedge. The crane arm has a reach of 2.5 meters. We are able to lift over hedges and walls subject to no height restrictions.

Within our standard delivery, your logs will be placed within 2.5 meters from the delivery vehicle. If you have any special requirements i.e where to place the logs, please request this in the order comments box on the checkout page and we will be delighted to assist. For our regular customers please note this must be done on each order. Revisits may incur a charge.

Our vehicles are 3.5 tonnes. Our drivers will always do their absolute best to ensure a smooth delivery however, on occasion we are asked to reverse into the smallest of spaces so therefore deliveries into tight locations are at the discretion of our drivers.

We also offer the following services:-

Deliver to point services:

If you require your logs placing in another location where our vehicles will not reach, we offer three kinds of deliver to point services. Please note this charge is per dumpy bag.

Grade 1 deliver to point £10

This service is made with the driver placing the bag of logs on wheels to take to your deliver to point location. The following criteria is required:

If on a main road, parking outside the property is essential

A suitable ground surface for our wheels is required

The minimum width of the access route is to be 1 meter (this includes gate posts etc)

The bags can not be moved down or upstairs

Grade 2 deliver to point £20

For customers with difficult access, the logs can be removed from the bag, placed in a wheelbarrow and delivered to your requested location, where they will be tipped out on the ground. The following criteria is required:

If on a main road, parking outside the property is essential

A suitable ground surface for our wheelbarrow is required

The minimum width of the access route is to be 0.7m

Grade 3 deliver to point £30

For customers with difficult access, the logs can be removed from the bag, put in a tray and carried to your requested location where they will be placed back in the bag. This service does allow the logs to be taken up or down stairs. The following criteria is required:

If on a main road, parking outside the property is essential

Log Stores

Log stores will be unloaded from the vehicles parked location. If further help is required to site your log store, please call for a quote.

Stacking service Dumpy Bags £20, Barrow Bags £15 

For ease and convenience we are able to stack your logs for you. Please note this charge is per dumpy bag and excludes deliver to point charges.