We offer flexible nationwide delivery

And extra services just for our local customers.

Please refer to the map opposite to see if you are in our ‘local’ delivery areas.

  • *Exceptions to free delivery Nationwide for orders over £150

    Please note that the cost of log stores, willow/wood chip and coal products, as well as our trade-only products – Ash Handy Bag and Peat Briquettes on a pallet – are exempt from the free delivery charge

  • Delivery options

    Named day delivery

    All orders are usually delivered within 3-5 working days of receipt, Monday to Friday between 8.30am and 5.30pm by courier. Upon receiving your order we will contact you via phone or e-mail to book a suitable day. Orders over £150 delivery is free of charge. Orders under £150 delivery cost is calculated at checkout.

    Next day delivery

    All orders can be delivered by courier the next day business day between 8.30am and 5.30pm if an order is received before 12pm, Monday to Friday. There is a surcharge of £15 per pallet for next day delivery.

    Saturday delivery

    All orders can be delivered by courier for Saturday delivery between 8.30am and 12pm if an order is received before 12pm the Friday beforehand. There is a surcharge of £40 per pallet for Saturday delivery.

    Ireland & Channel Islands delivery

    All orders are usually delivered within 5 working days, Monday to Friday between 8.30am and 5.30pm by courier. Please contact our team for a quote on 01423 360212 or orders@thelogshed.com

     

     

  • Delivery information - Large Items

    Named and Next day delivery your order will be delivered between 8.30am and 5.30pm

    We deliver throughout the UK and offer a range of delivery options including; named day service, next day (orders to be placed before 12pm) and Saturday morning. Let us know your preferred delivery day, and we will do our best to make your delivery as seamless as possible.

    Once we have received your order we will contact you to arrange your delivery. Your order will be delivered on a pallet by a lorry with a tail lift. Your delivery will be unloaded kerbside, from the vehicles parked location as close to your property as possible. The driver will not drive on to your property. Please ensure that someone is at your property to accept the delivery unless delivery instructions have been provided upon placing your order.

    Any aborted deliveries are 100% chargeable.  On the day of delivery, we can upon your request, provide you with an approximate delivery time. Please contact one of our team on 01423 360212.

    Please note that there will be a redelivery charge of £20+VAT/pallet for each additional delivery attempt if there is no one able to receive the delivery or the delivery is unable to be left safely. Please note – it is your responsibility to ensure the delivery point is suitable for delivery as per our information.

    Should your order need to be returned/cancelled, please be aware that a charge of £40+VAT/pallet will apply.

    For Saturday morning delivery your order will be delivered between 8am and 12 noon.

    Once we have received your order we will contact you to arrange your delivery. Your order will be delivered on a pallet by a lorry with a tail lift. Your delivery will be unloaded kerbside, from the vehicles parked location as close to your property as possible. The driver will not drive on to your property. Please ensure that someone is at your property to accept the delivery unless delivery instructions have been provided upon placing your order.

    Any aborted deliveries are 100% chargeable.  On the day of delivery, we can upon your request, provide you with an approximate delivery time. Please contact one of our team on 01423 360212.

    Please note that there will be a redelivery charge of £20+VAT/pallet for each additional delivery attempt if there is no one able to receive the delivery or the delivery is unable to be left safely. Please note – it is your responsibility to ensure the delivery point is suitable for delivery as per our information.

    Should your order need to be returned/cancelled, please be aware that a charge of £40+VAT/pallet will apply.

  • Delivery information - Small Items

    Next day delivery between 8.30am and 5.30pm

    Our smaller items will be delivered by our distribution partner DPD on a next day delivery service (orders to be placed before 12pm) and do not need to be signed for. You will receive text and email notification from DPD stating an allocated time slot. You can alter this time slot directly with DPD by following the link.

    Please ensure that you provide a contactable phone number during deliveries. When customers are not contactable, this may result in your order being returned to the depot.

  • Key delivery details

    Pallet Dimensions

    Pallets are 1.2metres in width, 1.05m metres in depth and can be up to 1.5 metres in height. Please ensure that you have enough space to store this pallet and there is adequate access.

    Truck Dimensions

    The delivery vehicle will be 3.4m tall, 2.8m wide and 7.5m long. The tail lift on the truck also extends out an additional 1.8m and will need an additional 2m clearance to off load your order.

    Parcel Delivery

    Our smaller items will be delivered by DPD on a next day delivery service (orders to be placed before 12pm) and do not need to be signed for. You will receive text and email notification from DPD stating an allocated time slot. You can alter this time slot directly with DPD by following the link.

    Please ensure that you provide a contactable phone number during deliveries. When customers are not contactable, this may result in your order being returned to the depot.

     

  • *Exceptions to free delivery within 25 miles

    Please note that the minimum order to qualify for free local delivery is £29 and some of our larger products will be delivered by courier on a pallet as curbside only drop-off rather than in a van by our local team. We will clarify this with you when we contact you to confirm delivery.

  • Delivery Information

    Local Zone Deliveries

    Free of charge delivery within 25 miles of the following postcodes YO61 2RX, WF10 4TA & LS19 7TU
    *minimum order of £29 to qualify for free delivery* orders below £29 are subject to a delivery charge.

    Standard delivery

    Our vehicles are able to access most driveways. Most of our vehicles are fitted with Hiab cranes. On the checkout page please select (tick box) if you require a crane to lift your delivery over an obstacle such a wall or hedge. The crane arm has a reach of 2.5 meters. We are able to lift over hedges and walls subject to no height restrictions.

    If you have any special requirements i.e where to place the logs, please request this in the order comments box on the checkout page and we will be delighted to assist. For our regular customers please note this must be done on each order. Revisits will incur a charge.

    Our vehicles are 3.5 tonnes. Our drivers will always do their absolute best to ensure a smooth delivery however, on occasion we are asked to reverse into the smallest of spaces so therefore deliveries into tight locations are at the discretion of our drivers.

    Please note that there will be a redelivery charge of £20+VAT per bag for each additional delivery attempt if delivery is unable to be made.  Please note – it is your responsibility to ensure the delivery point is suitable for delivery as per our information.

    Should your order need to be returned/cancelled, please be aware that a charge of £20+VAT/bag will apply.

  • Delivery information and services

    Within our standard delivery, your logs will be placed within 2.5 meters from the delivery vehicle.

    We also offer the following services:-

     

    Deliver to point services

    If you require your logs to be placed in another location where our vehicles will not reach, we offer three kinds of “deliver to point” services. Please note this charge is per dumpy bag.

    Grade 1 deliver to point £10

    The logs will be placed on a set of wheels to take to the “deliver to point” location.

    The following criteria is required:

    • If on a main road, parking outside the property is essential
    • A suitable ground surface (concrete, tarmac or paving) for our wheels is required.
    • Please note we cannot wheel across gravel or grass.
    • The minimum width of the access route is to be 1 meter (this includes gate posts etc)
    • A flat surface is required without any steps, lips or curbs

    Grade 2 deliver to point £20

    For customers with difficult access, the logs can be removed from the bag, placed in a wheelbarrow and delivered to your requested location, where they will be tipped out on the ground. The following criteria is required:
    If on a main road, parking outside the property is essential
    A suitable ground surface for our wheelbarrow is required
    The minimum width of the access route is to be 0.7m

    Grade 3 deliver to point £30

    For customers with difficult access, the logs will be removed from the bag, put in a tray and carried to your requested location where they will be placed back in the bag. This service does allow the logs to be taken up or down stairs. The following criteria is required: If on a main road, parking outside the property is essential

    Stacking Service

    Dumpy Bags £20, Barrow Bags £15
    For ease and convenience we are able to stack your logs for you. Please note this charge is per dumpy bag and excludes deliver to point charges.

    Log Stores

    Log stores will be unloaded from the vehicles parked location. If further help is required to site your log store, please call for a quote.

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